Many refugee service providers are mandated reporters—they’re required to report when they know or reasonably believe that a child or vulnerable adult has been abused, neglected, exploited, or abandoned. Yet some service providers may feel uncomfortable or confused about the reporting process. This webinar covers the basics of mandatory reporting, including what is considered a reportable situation, to whom service providers should report, and what crucial information to include in a report.
Note: This training does not address specific state laws and responsibilities regarding mandatory reporting, but it will provide context and help clarify the process. Though mandatory reporting laws are not limited to children, this session will primarily focus on child abuse and neglect.
Objectives
After participating in this event, you will be able to:
- Describe key principles of mandatory reporting and reportable situations such as abuse and neglect of children and vulnerable adults
- Identify who may be a mandatory reporter and possible steps of the reporting process
- Integrate special considerations for working across cultures with newcomers in the mandatory reporting context
- Apply client-centered and trauma-informed principles to maintain client confidentiality and trust while upholding mandatory reporting responsibilities
Who Is This Course For?
- Client-facing staff and supervisors who support them
- Staff who may become mandatory reporters or who are involved in conversations or program planning about newcomer clients
- Social work and resettlement supervisors and organizational staff who interact with newcomers or support client-facing staff
Need Support? Email [email protected]
This is an ASWB ACE-approved course worth 1.5 continuing education (CE) units. This is a recorded asynchronous distance learning course with one asynchronous session hosted on Thinkific. Registration is free. Registration deadline is ongoing. For ADA accommodations, please contact [email protected], attn: Tigest Coleman. All learners are required to have a computer system and an internet connection.
Contents
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Foundations of Mandatory Reporting Webinar
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Learning Assessment
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Objectives Check-In
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Training Satisfaction Survey
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About this course
- Free
- 90 Minutes
- 1.5 ASWB ACE-approved CEs
Instructors
Maya Wahrman, MSW, LSW
Maya Wahrman is a Switchboard Training Officer and social worker licensed in New Jersey with a lifelong commitment to working with refugees and immigrants. She brings to Switchboard a decade of experience in resettlement and immigrant services, including direct case management, mental health counseling, school and education support, program management, and state government policy and administration. Maya previously served as the Refugee Health and Wellness Specialist in the New Jersey Office of New Americans. Maya holds a Master of Social Work from Rutgers University and a Bachelor of Arts in History with certificates in Near Eastern Studies and Creative Writing from Princeton University.
Completion
ASWB CE Information
Social workers must attend the entire course and complete a course evaluation to be eligible for CE credit. There is no penalty for withdrawing from this free course, but leaners who do not finish the course will not receive a certificate of completion. To withdraw, contact [email protected]. Social workers will be required to get 90% on a post-test in order to receive CE credit, but they may retake the test as many times as necessary to get this score. Certificates of completion will be accessible in the course player within 10 business days of course completion.
Foundations of Mandatory Reporting, course #6778, is approved by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program to be offered by Switchboard TA as an individual course.
Regulatory boards are the final authority on courses accepted for continuing education credit. ACE course approval period: 07/06/2026 – 07/06/2028. Social workers completing this course receive 1.5 general continuing education credits.
Grievance Policy: Switchboard TA's grievance policy ensures timely, ethical, and transparent resolution of complaints—including those related to course content, instructors, certificates, or other concerns—with oversight by the designated social work consultant and CE director to safeguard fairness and objectivity. Participants may request a copy of the full grievance policy or submit a grievance at any time using the contact information provided.