Products
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Co-creation with Newcomers: Integrating Emerging Technology into Service Delivery
CourseThis course focuses on how service providers can work together with newcomers to improve service delivery through the use of emerging technology using "Co-creation" -- a method that places newcomers at the center of the design process.
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Filing Asylee I-730 Petitions for Afghans
CourseThis course is designed to help legal staff at ORR-funded organizations understand the I-730 process for Afghan asylees. The course explains all aspects of the I-730 process, along with samples and job aids that you can download.
Free
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Basic Protocols and Practical Skills for Interpreting in Newcomer Services
CourseThis course is designed for individuals interested in serving as interpreters or translators in newcomer service settings. This course is relevant for anyone who works as a casual, informal, or ad hoc interpreter in newcomer service settings.
Free
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Introduction to Working with Interpreters
CourseThis course is intended for providers who are new to working with interpreters. It is the first of two Switchboard eLearning courses on this topic. After completing this course, we recommend you complete Overcoming Challenges in Interpretation.
Free
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Overcoming Challenges in Interpretation
CourseThis module is intended for service providers who work with interpreters. This is the second of two Switchboard e-learning modules on the topic of interpretation.
Free
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Introduction to M&E and Evidence-Based Programs
CourseThis course is relevant for anyone whose role includes Monitoring and Evaluation, program design, proposal development, or program management, or any staff interested in growing their understanding of Monitoring and Evaluation.
Free