Learning
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Creating High-Quality Case Management Documentation
CourseThis webinar teaches you how to create high-quality case management documentation and offers 1.25 ASWB ACE-approved continuing education (CE) credits for free.
Free
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Foundations of Mandatory Reporting
CourseThis webinar teaches the foundations of mandatory reporting for newcomer service providers and offers 1.5 ASWB ACE-approved continuing education (CE) credits.
Free
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Introduction to Strengths-Based Services
CourseThis course introduces newcomer service providers, including caseworkers and case managers, employment specialists, and those new to employment services, to strengths-based service practices.
Free
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Navigating Difficult Conversations with Clients
CourseThis webinar equips newcomer service providers with the essential skill of navigating difficult conversations with clients, and offers 1.5 ASWB ACE-approved 1.5 continuing education (CE) credits.
Free
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Supporting Newcomers with U.S. Income Taxes
CourseThis online self-directed course is designed for newcomer service providers who support clients in navigating and filing U.S. income taxes, and newcomers who want to gain knowledge and understanding about U.S. income taxes.
Free
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Introduction to Data Collection Approaches and Methods
CourseThis course is intended for resettlement staff who are involved in data collection or M&E activities. The course is set at an introductory level. It will be most useful for staff who are relatively new to data collection.
Free