Did you know that employers consistently report skills shortages, while your clients bring exactly the talents they need?  


Switchboard's new free online self-paced course, Building Institutional Partnerships to Support Career Pathways, teaches social workers how to leverage strategic partnerships to unlock new opportunities and pathways, to help clients overcome common barriers in career navigation.  

 

Course Objectives:  Upon completing this course, you will be able to:

  • Explain the roles and contributions of key stakeholders to build institutional partnerships in the support of newcomer career pathways 
  • Identify potential institutional partners for career pathway development through research and evaluation 
  • Develop strategic partnerships with identified institutions, leveraging collective strengths and resources to address common challenges in newcomer career 

 

Who is the Course for? 

This course is designed for social workers who help with employment placement. Learners should have basic career navigation experience, and may work in roles that combine social work with:

  • Career navigation
  • Coordination with employment staff
  • Developing and strengthening career pathway programs to broaden opportunities for clients 


This course takes 75 minutes to complete

Need support? Email [email protected]

This is an ASWB ACE approved course worth 1.25 continuing education units (CEs).   

This is an independent, asynchronous pre-recorded course that learners will navigate via Thinkific course player. Registration is free and ongoing. For ADA accommodations, please contact [email protected], attn: Tigest Coleman. All learners are required to have a computer system and internet connection sufficient to play online course videos. 

Course Curriculum

    1. How to Navigate this Course

    2. Introduction: Welcome to the Course

    1. Basics of Career Pathways

    2. Importance of Stakeholder Collaboration

    3. Overview of Key Stakeholders

    4. Knowledge Check: Key Stakeholders

    5. Module 1 Objectives Check-In

    6. Module 1 Conclusion

    1. Stakeholder Mapping

    2. Examples of Mapping Templates

    3. How to Create a Stakeholder Map

    4. Research and Evaluation

    5. Evaluate your Stakeholders

    6. Case Scenario: Researching and Evaluating Stakeholders in Support of Constantine

    7. Knowledge Check: Identifying Potential Institutional Partners

    8. Module 2 Objectives Check-In

    9. Module 2 Completion

    1. Building Strong Partnerships

    2. Nelly Identifies a Key Advocate

    3. Nelly Writes the First Draft of Her Outreach Message

    4. Outreach Message Principle 1: Clear, Concise, and Compelling

    5. Nelly Writes the Second Draft of Her Outreach Email Applying Principle 1: Clear, Concise, and Compelling

    6. Outreach Message Principle 2: Strengths-Based Approach

    7. Outreach Message Principle 3: Position Yourself Effectively

    8. Nelly Writes the Final Draft of Her Outreach Message: Strengths-Based Approach and Positions Herself Effectively

    9. Outreach Email Template

    10. Build Trust and Rapport

    11. Collaborative Planning

    12. Communication

    13. Building Partnerships: Additional Resources

    14. Knowledge Check: Building Partnerships

    15. Nelly's Reflection

    16. Module 3 Objectives Check-In

    17. Module 3 Conclusion

    1. Course Completion

    2. Course Satisfaction Survey

    3. Course Outro & Next Steps

About this course

  • Free
  • 37 lessons
  • 75 minutes of video content

Jenna Christie-Tabron

LMSW, MFT

Jenna is Switchboard’s Senior Training Officer. She is a licensed social worker in Arizona who has nearly a decade of experience in treating adults and adolescents facing various individual and family challenges. Jenna has worked as a trauma-focused clinician, advocate, educator, and consultant in the psychiatric, health care, judicial, and education systems. Before joining Switchboard, she was the Intensive Case Management Supervisor for the IRC’s Phoenix office. She holds two postgraduate degrees in Family Therapy and Social Work.
Photo of course instructor: Jenna Christie-Tabron LMSW, MFT

Course Completion

ASWB CE Information

Social workers must attend the entire course and complete a course evaluation to be eligible for CE credit. Social workers will be required to get 100% on a post-test in order to receive CE credit, but they may retake the test as many times as necessary to get this score. Certificates of completion will be issued within 1 business day of course completion.

Building Institutional Partnerships to Support Career Pathways, course #6521, is approved by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program to be offered by Switchboard TA as an individual course.

Regulatory boards are the final authority on courses accepted for continuing education credit. ACE course approval period: 11/20/25-11/20/28. Social workers completing this course receive 1.25 general continuing education credits.

This course is free to register; there is no penalty or cost for discontinuing the course. To unenroll, you may simply leave course uncompleted but will receive no credit for the portions of the course you have fulfilled. This course was last updated August 26, 2024. 

Switchboard TA's grievance policy ensures timely, ethical, and transparent resolution of complaints—including those related to course content, instructors, certificates, or other concerns—with oversight by the designated social work consultant and CE director to safeguard fairness and objectivity. Participants may request a copy of the full grievance policy or submit a grievance at any time using the contact information provided. 

Take the course with Switchboard, start today.

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