ABOUT

Resettlement providers will benefit from learning more about the operations of the behavioral health system. You will be better equipped to provide effective referrals for clients when they are aware of the available services and roles of behavioral health providers.  

After completing this course, you will be able to: 

  • Explain the meaning of behavioral health and the unique behavioral health needs of newcomers
  • Analyze the U.S. behavioral health system—including levels of care, services, the role of providers, and the locations in which services take place—to serve unique client needs
  • Apply information about the behavioral health system to create your own community resource map, and make effective referrals to behavioral health services


Approximate time to complete: 60 mins



Need support?  Email [email protected]

Course Curriculum

    1. How to Navigate this Course

    2. Introduction: Welcome to the Course

    1. What is Behavioral Health?

    2. Newcomers and Behavioral Health

    3. Knowledge Check: Behavioral Health in the U.S.

    4. Module 1 Completion

    1. Levels of Care

    2. Knowledge Check: Levels of Care

    3. Module 2 Completion

    1. Common Behavioral Health Services and Providers

    2. Behavioral Health Services and Providers

    3. Common Service Locations

    4. Knowledge Check: Common Services, Providers, and Locations

    5. Module 3 Conclusion

    1. Community Mapping

    2. Community Mapping Resources

    3. Making Effective Referrals

    4. Knowledge Check: Making Effective Referrals

    5. Module 4 Conclusion

    1. Course Completion

    2. Additional Resources

    3. Course Satisfaction Survey

    4. Course Outro & Next Steps

About this course

  • Free
  • 23 lessons
  • 1 hour of video content

Take the course with Switchboard, start today.

ENROLL FOR FREE