Switchboard

Virtual reality, or VR, describes immersive, computer-generated environments that a person can explore and manipulate. VR can create spaces where newcomers can experience new situations in low-stress environments and allows them to build confidence navigating unfamiliar settings. Incorporating current technologies in resettlement can improve newcomer access to services, help develop a sense of community among resettlement professionals, and promote feelings of safety among new arrivals. It can also help newcomers improve digital literacy skills that are crucial to successful integration in the U.S., as well as pique their interest in and exposure to emerging technologies. 

The International Rescue Committee, in partnership with the University of Utah and Switchboard, have generated a suite of 360° VR modules co-designed for newcomers that include walkthroughs of U.S. schools, doctor’s offices, pharmacies, and public transportation. The process of creating the VR modules was informed by field research using a co-creative model between paid former refugees hired as research affiliates and design students at the University of Utah.

Taking a School Bus (IRC Salt Lake City and University of Utah 2021) immerses elementary school-aged newcomers in a ride on a public school bus.