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Understanding Identities in Refugee Service Provision

Course

This online self-directed course is designed for anyone working in refugee service provision, including staff who directly serve newcomers and their supervisors. The course is useful in improving your work with refugee and newcomer clients.

Understanding the Behavioral Health Care System in the U.S.

Course

This course is relevant for direct service providers, supervisors, managers, and other resettlement professionals who support newcomers’ mental health and are interested in learning more about behavioral health service options in the U.S.

Introduction to Working with Interpreters

Course

This course is intended for providers who are new to working with interpreters. It is the first of two Switchboard eLearning courses on this topic. After completing this course, we recommend you complete Overcoming Challenges in Interpretation.

Basic Protocols and Practical Skills for Interpreting in Newcomer Services

Course

This course is designed for individuals interested in serving as interpreters or translators in newcomer service settings. This course is relevant for anyone who works as a casual, informal, or ad hoc interpreter in newcomer service settings.

Overcoming Challenges in Interpretation

Course

This module is intended for service providers who work with interpreters. This is the second of two Switchboard e-learning modules on the topic of interpretation.

Enhancing Services for LGBTQ+ Newcomer Clients

Course