Learning
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Understanding the Behavioral Health Care System in the U.S.
CourseThis course is relevant for direct service providers, supervisors, managers, and other resettlement professionals who support newcomers’ mental health and are interested in learning more about behavioral health service options in the U.S.
Free
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Introduction to Working with Interpreters
CourseThis course is intended for providers who are new to working with interpreters. It is the first of two Switchboard eLearning courses on this topic. After completing this course, we recommend you complete Overcoming Challenges in Interpretation.
Free
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Basic Protocols and Practical Skills for Interpreting in Newcomer Services
CourseThis course is designed for individuals interested in serving as interpreters or translators in newcomer service settings. This course is relevant for anyone who works as a casual, informal, or ad hoc interpreter in newcomer service settings.
Free
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Overcoming Challenges in Interpretation
CourseThis module is intended for service providers who work with interpreters. This is the second of two Switchboard e-learning modules on the topic of interpretation.
Free
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Building Institutional Partnerships to Support Career Pathways
CourseThis online self-directed course is designed for career navigators or employment staff who have a basic understanding of career navigation and fundamental practices such as skill assessment, enrollment, and career pathway planning.
Free
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Introduction to HUD Affordable Housing for Newcomers
CourseThis course is designed for resettlement agency workers navigating the housing market for newcomer clients. It covers the types of affordable housing programs offered by The US Department of Housing and Urban Development and eligibility requirements.
Free